Skip to main content
Questions?855.700.1988

Your new client hub

Welcome to Heffernan

Everything you need to manage your policy, discover what else we offer and stay informed is on this page.

1988F. Michael Heffernan, founder. Independent and employee-owned.
Show content for

More coverage

One broker for the rest of your risk

Many clients start with one policy. Here is everything else Heffernan can do for you.

Commercial insurance

Property, general liability, workers’ compensation, D&O and cyber coverage tailored to your industry.

Health benefits

Employee health and benefit plans, individual health and Medicare, HR technology, compliance support and member advocacy.

Personal insurance

Homeowners, auto, condo, renters, watercraft, umbrella and life insurance.

Private client services

Bespoke asset protection and high-limit liability for executives and families, including fine art, jewelry and aircraft.

Financial services & wealth

Through Heffernan Financial: corporate retirement plans, personal financial planning and wealth strategies.

Quick Insure

Buy select coverage online in minutes: short-term travel, pet insurance and special event insurance.

Show content for

Learn

Resources written for clients

Educational resources help you stay ahead of market trends, regulatory changes and risk.

Webinar calendar

20+ live and on-demand webinars a year on HR, management and leadership, and financial services.

Weekly blog

Industry insights and news, plus new posts every week on personal, business, benefits and financial topics.

Webinar archive

Missed a session? Catch up on past events and webinars on demand, any time.

Compliance & Education

Our attorneys and compliance specialists keep you current on the laws and regulations affecting your benefits program, with benefits alerts and help with Form 5500 filings, annual legal notices and Wrap documents.

What independence means at HeffernanWatch

About Heffernan

Independent since 1988. Employee-owned.

Founded in Walnut Creek, California, Heffernan is one of the nation’s largest independent brokerage firms, with offices coast to coast. Being independent means our advice is built around you, and our people are owners of the company.

38 yearsin business
94%client retention rate
$22Mdonated to charities

“Thank you for entrusting our team to help protect your business and family. We look forward to working with you.”

F. Michael Heffernan, President and CEO

Community impact

Your partnership supports your community

Through the Heffernan Foundation, our corporate giving arm, we donate a portion of our profits every year to local non-profits focused on shelter, food, healthcare, education and human services.

Since 2004Heffernan Foundation established
$22M+Donated to charities nationwide
Paid time offVolunteer hours and matching grants for our team
Show content for

Online tools

Your policy resources, any time

Log in, pay and apply from your desktop or phone.

HIB 24/7 Client Portal

View policy documents, issue certificates of insurance, print auto ID cards, request changes to locations, vehicles and drivers, and report claims. Open any time on desktop or mobile.

New to the portal? Watch the portal tour. Your service representative can set up access.

Make a payment

Pay premiums by ACH or credit card through our secure payment portal (Applied Pay). Premium financing is also available.

Applied Pay tour · Premium finance tour

Insurance applications (Indio)

Complete, sign and submit applications in one secure place, and message your service representative from inside the platform.

Indio client tour

Mineral (HR and compliance)

Take the guesswork out of HR and compliance. Get proactive alerts to stay compliant, build a federal and single-state compliant handbook, monitor your organizational health and use the full catalog of workplace harassment prevention training.

Not set up yet? Ask your service team.

Employee Navigator

An online benefits administration platform that brings benefits, ACA reporting, integrated payroll, new hire onboarding and HR management together in one place.

Financial Services Client Portals

Working with a Heffernan financial advisor? Find the portal for your accounts: Heffernan Financial portal, Charles Schwab, Netxinvestor, Wove, RightCapital, MoneyGuidePro.

Which portal you use depends on your financial advisor.

Risk Management Center

Web-based safety and risk tools: risk library, HR essentials, behavior-based safety program and loss control.

Ask your service representative if you need help getting started.

Not sure where to start?

Your service representative can set up portal access, walk you through a payment or send an application link.

Contact your service rep

Find an office

Offices coast to coast

Headquartered in Walnut Creek, California. Pick a region or select a pin on the map to find the office nearest you.

Headquarters, Walnut Creek, CAOfficeSeveral offices: hover or tap to see themPlus London

Walnut Creek

Corporate headquarters

1350 Carlback Avenue
Walnut Creek, CA 94596
Fax
925-934-8278
Heffernan: A Steady HandWatch

New to Heffernan?

Watch our welcome video

A short introduction to who we are and how we work with you.

HIB At a Glance

A quick look at who we are and what we offer. View it online or download a copy.

View guide

Ready to get started?

Request a policy change, issue a certificate or speak with an advisor. Send us a note and your service team will get back to you.

Prefer to talk?

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Welcome to Heffernan
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.